Overview
Key Features
Multi-User Roles
Separate dashboards and workflows for customers, service providers, and platform admins
Smart Job Assignment
Automatic booking assignment based on provider service area, capacity, and availability
Secure Payments
Integrated Stripe payments with auto-generated receipts and refund management
Real-Time Booking Management
Track bookings from creation to completion with status updates and notifications
File Upload Support
Customers can attach photos/videos to bookings; providers can document work completion
Complaint & Resolution System
Comprehensive complaint handling with categories, evidence uploads, and resolution tracking
Provider Management
Application approval workflow, service area configuration, and technician assignment
Email Notifications
Automated emails for bookings, confirmations, status updates, and receipts
Tech Stack
Next.js 15.5+, React 19, TypeScript, Tailwind CSS v4, Zustand, React Hook Form + Zod, Node.js + Express 5.1, SQLite with Prisma ORM, JWT with httpOnly cookies, Stripe
Use Cases
- •["Home service marketplace","On-demand service booking","Multi-sided platform management","Service provider job assignment","Customer booking management"]
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